E-Commerce Delivery Fleet Operations Supervisor | Farwaniya Kuwait

Hiring Delivery Fleet Operations Supervisor in Kuwait

A certified 3PL logistics fleet partner executing high-volume delivery operations on the Talabat platform is hiring an experienced Delivery Supervisor for local Kuwait operations.

The ideal candidate should have verified GCC or local Kuwait working experience, strong professional discipline, and the ability to execute day-to-day responsibilities with high accuracy.

Applicants must hold valid Kuwait residency with transferable visa status (Article 18 or 22) and be available for immediate or near-term joining.

Job Responsibilities

• Supervise daily motorcycle rider operations, dispatch logistics, and route allocations.
• Monitor key performance indicators (KPIs) including order fulfillment rates and delivery times.
• Coordinate shift rosters, daily rider attendance, and peak-hour delivery coverage.
• Address on-road rider incidents, app technical queries, and customer delivery escalations.
• Ensure all fleet riders adhere strictly to safety gear and traffic regulations.

Requirements

• Demonstrated supervisory experience in food delivery (Talabat, Deliveroo, Jahez) or courier fleets.
• Proficiency in dispatch software, Excel sheets, and mobile management apps.
• Strong leadership, problem-solving, and communication abilities.
• Valid Kuwait residency with transferable visa.
• Immediate local availability.

Salary & Benefits

• Salary: Competitive Monthly Package based on experience
• Full time employment with standard Kuwait Labor Law benefits.
• Opportunity to work in a professional, well-structured environment.
• Additional benefits can be confirmed during the interview process.