Customer Service Representative | Kuwait

A private IT company is seeking dedicated and professional Customer Service Representatives to support a government project in Kuwait.

This position is ideal for customer-focused individuals who possess strong communication skills in both Arabic and English and are comfortable working in a shift-based environment.

Position: Customer Service Representative

Location: Al-Subahiya, Kuwait

Industry: Information Technology / Government Project

Salary: KD 250–300 per month

• Respond to customer inquiries professionally and efficiently.
• Provide accurate information and support regarding services and requests.
• Handle customer concerns and escalate issues when necessary.
• Maintain high standards of customer service and satisfaction.
• Record and update customer interactions accurately.
• Coordinate with relevant departments to resolve customer issues.
• Follow company procedures and service standards.

• Minimum 1 year of customer service experience.
• Diploma or Bachelor's Degree.
• Fluent in Arabic and English (spoken and written).
• Strong communication and interpersonal skills.
• Ability to manage customer inquiries professionally.
• Customer-focused attitude with problem-solving abilities.
• Willingness to work on a three-shift rotation system.
• Willingness to work in Al-Subahiya, Kuwait.

 Customer Service & Support

 Arabic & English Communication

 Customer Complaint Handling

 Problem Solving

 Data Entry & Documentation

 Teamwork & Coordination

 Call Handling

 Professional Communication

 Competitive Salary (KD 250–300)

 Government Project Experience

 Professional Working Environment

 Career Development Opportunities

 Exposure to Customer Support Operations

Interested candidates are invited to send their updated CV.

Please mention "Customer Service Representative" in your application.