Customer Service Clerk / Customer Service Representative

We are looking for a Customer Service Clerk / Customer Service Representative to join our team in Kuwait. The ideal candidate should have excellent communication skills in Arabic and English and be able to handle customer inquiries, bookings, event requirements, and coordination efficiently.

Previous experience in customer service, event coordination, bookings, or a similar role will be an advantage.

• Handle customer inquiries, bookings, and reservation requests.

• Respond to customer questions and provide accurate information.

• Follow up on customer feedback, requests, and booking requirements.

• Manage booking schedules, arrangements, and customer details.

• Coordinate setup requirements and booking information.

• Communicate directly with customers regarding events and related requirements.

• Coordinate with relevant teams to ensure bookings and events run smoothly.

• Provide customer support before and during events.

• Ensure all customer and booking requirements are properly communicated and followed up.

• Maintain professional communication with customers at all times.

• Excellent communication skills in Arabic and English.

• Arabic national preferred.

• Must have a valid Kuwait Visa Article 18.

• Immediate joining is preferred.

• Previous customer service experience is an advantage.

• Experience in event coordination, bookings, hospitality, or administration is an advantage.

• Good organizational and communication skills.

• Ability to deal professionally with customers and handle multiple requests.

Candidates with experience in customer service, event management, booking coordination, hospitality, or front-office operations are encouraged to apply.

The successful candidate should be customer-focused, organized, communicative, and capable of coordinating booking and event requirements efficiently.

Interested candidates are encouraged to submit their updated CV for consideration.