IT Admin Specialist / IT Professional

A reputed organization is looking for an experienced IT Admin Specialist / IT Professional to manage and support its technology infrastructure and IT operations across Kuwait and the GCC.

The ideal candidate should have strong technical knowledge, leadership skills, and experience in managing IT infrastructure, technical support, cybersecurity, vendors, and business-critical systems.

• Manage and maintain on-premises servers, cloud environments, networks, and telephony systems.
• Monitor the overall performance and availability of IT systems and network infrastructure.
• Ensure computer hardware, software, and technology resources are properly maintained.
• Manage IT configuration records, program files, and system data.
• Monitor system performance, errors, malfunctions, and troubleshooting activities.
• Maintain proper records of computer hardware, service calls, and IT assets.
• Maintain software licenses and ensure systems are covered by appropriate maintenance agreements.

• Manage daily IT support and helpdesk operations.
• Act as the primary point of contact for computer hardware and technical support requirements.
• Provide effective support to users and resolve hardware, software, network, and system-related issues.
• Develop and improve IT Service Desk processes to ensure reliable support and business continuity.
• Prepare periodic reports on IT support issues and system performance.
• Coordinate with different departments to identify and resolve IT requirements.
• Arrange regular training for IT support staff to improve service quality.

• Support the implementation of cybersecurity policies and frameworks.
• Manage firewalls, data backup procedures, and IT security controls.
• Protect company data and IT assets against security risks.
• Ensure data availability, integrity, and security according to company policies.
• Support business continuity and disaster recovery requirements.
• Follow company health, safety, environmental, and IT security procedures.

• Coordinate with IT vendors, external suppliers, and service providers.
• Manage hardware, software, and IT service contracts and SLAs.
• Ensure IT procurement and support services are delivered on time.
• Coordinate with centralized IT teams and external service partners.
• Follow up on change notifications and system implementation requirements.

• Lead, mentor, and support system administrators and desktop support engineers.
• Monitor team performance and provide technical guidance.
• Promote teamwork, professional development, and high-quality customer service.
• Ensure IT support activities are completed efficiently and within required timelines.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience in a similar IT administration or IT management position.
• Strong knowledge of IT infrastructure, hardware, software, networking, and technical support.
• Experience managing servers, cloud environments, networks, and IT systems.
• Knowledge of cybersecurity, firewalls, backups, and data security.
• Ability to design and manage computer networks.
• Strong technical troubleshooting and problem-solving skills.
• Experience coordinating with IT vendors and service providers.
• Excellent English communication skills.
• Strong leadership, planning, and organizational abilities.
• Ability to work independently and manage multiple IT requirements.

• IT Infrastructure Management
• IT Administration
• Network Management
• Server Management
• Cloud Technology
• IT Helpdesk & Desktop Support
• Cybersecurity
• Firewall & Data Backup Management
• IT Asset Management
• Vendor & Contract Management
• Service Desk Management
• Team Leadership
• Business Continuity
• Technical Troubleshooting
• Customer Support
• IT Operations Management

The ideal candidate should be:

• Proactive and technically strong.
• Reliable and responsible.
• Customer-focused.
• Adaptable to changing business requirements.
• Capable of leading and developing IT teams.
• Strong in planning and organizing IT operations.
• Focused on achieving results and maintaining service quality.

Interested candidates can send their updated CV to:

Email: kuwaitjobsoilfield@gmail.com

Or WhatsApp

WhatsApp only – No direct calls.

Applicants from Kuwait and overseas may apply.