Hiring Certified IATA Staff / Travel Consultant in Kuwait
Job Description
Certified IATA Staff / Travel Consultant jobs in Kuwait
Role Summary
A fast‑growing travel agency is hiring a Certified IATA Staff / Travel Consultant to handle airline ticketing, GDS operations, and customer service for leisure and corporate clients.
Key Responsibilities
• Airline ticketing: Issue and manage tickets, refunds, reissues, and fare calculations.
• GDS operations: Book flights, manage PNRs, and handle reservations using Amadeus, Sabre, or Travelport.
• Customer service: Advise clients on itineraries, fares, visa requirements, and travel policies.
• Sales and upsell: Promote ancillaries, seat upgrades, and travel insurance to maximize revenue.
• Problem resolution: Handle schedule changes, cancellations, and irregularities; coordinate with airlines and suppliers.
• Documentation: Maintain accurate booking records and ensure compliance with IATA rules and agency procedures.
Requirements
• Certification: Valid IATA certification required.
• GDS Experience: Proven experience with Amadeus, Sabre, or Travelport and airline ticketing.
• Languages: Good communication skills in English and Arabic.
• Customer Focus: Strong service orientation, attention to detail, and ability to work under pressure.
• Commercial Skills: Basic sales ability and familiarity with fare construction and ticketing rules.
• Availability: Ready to join as per agency requirements.
What to Include in Your Application
• Updated CV highlighting IATA certification and GDS experience.
• Brief note of current location, visa/status, and earliest joining date.
• Examples of handled routes, ticketing volumes, or major accounts if available.
How to Apply
Send your updated CV to the contact listed in the original job post or via the application channel provided there. Shortlisted candidates will be contacted for assessment and interview.
Role Summary
A fast‑growing travel agency is hiring a Certified IATA Staff / Travel Consultant to handle airline ticketing, GDS operations, and customer service for leisure and corporate clients.
Key Responsibilities
• Airline ticketing: Issue and manage tickets, refunds, reissues, and fare calculations.
• GDS operations: Book flights, manage PNRs, and handle reservations using Amadeus, Sabre, or Travelport.
• Customer service: Advise clients on itineraries, fares, visa requirements, and travel policies.
• Sales and upsell: Promote ancillaries, seat upgrades, and travel insurance to maximize revenue.
• Problem resolution: Handle schedule changes, cancellations, and irregularities; coordinate with airlines and suppliers.
• Documentation: Maintain accurate booking records and ensure compliance with IATA rules and agency procedures.
Requirements
• Certification: Valid IATA certification required.
• GDS Experience: Proven experience with Amadeus, Sabre, or Travelport and airline ticketing.
• Languages: Good communication skills in English and Arabic.
• Customer Focus: Strong service orientation, attention to detail, and ability to work under pressure.
• Commercial Skills: Basic sales ability and familiarity with fare construction and ticketing rules.
• Availability: Ready to join as per agency requirements.
What to Include in Your Application
• Updated CV highlighting IATA certification and GDS experience.
• Brief note of current location, visa/status, and earliest joining date.
• Examples of handled routes, ticketing volumes, or major accounts if available.
How to Apply
Send your updated CV to the contact listed in the original job post or via the application channel provided there. Shortlisted candidates will be contacted for assessment and interview.