Job Vacancy: Collection Supervisor – Arabic Male

A leading telecom company in Kuwait is urgently looking for an experienced Collection Supervisor to manage customer collections, accounts receivable follow-ups, payment coordination, and collection team activities.

The ideal candidate should have strong experience in accounts receivable, debt collection, customer payment follow-up, dispute resolution, and financial reporting. Arabic-speaking and bilingual candidates are preferred.

• Lead and manage the overall collection of accounts receivable from international, corporate, and SMB customers.
• Supervise and coordinate with the collection team to ensure payments are received on time.
• Follow up with customers regarding outstanding invoices and overdue payments.
• Monitor customer collections and maintain accurate accounts receivable records.
• Support the team in resolving collection issues, customer discrepancies, invoicing, and payment matters.
• Communicate with customers, Sales Account Managers, and Service Delivery teams regarding outstanding payments.
• Resolve customer disputes related to invoices, outstanding balances, and payments.
• Verify customer invoices against contractual terms using the Contract Management System.
• Monitor customer contracts, validity, and expiry dates and coordinate with Sales Account Managers.
• Provide recommendations regarding discounts and payment policies based on customer payment history and trends.
• Review supplier and international carrier accounts payable and escalate overdue balances exceeding approved credit terms.
• Prepare weekly and monthly collection reports and cash collection analysis.
• Prepare financial and collection reports for management when required.
• Provide information and documentation requested by external auditors and management.
• Ensure collection records and financial documentation are accurate and up to date.

• 3–7+ years of relevant experience in collections, accounts receivable, finance, accounting, or a similar position.
• Bachelor's Degree in Finance, Accounting, or a related field.
• Arabic-speaking / bilingual candidates preferred.
• Strong knowledge of customer collections and accounts receivable processes.
• Experience handling overdue payments and customer disputes.
• Good understanding of invoicing, payment terms, and financial records.
• Ability to prepare clear and accurate management reports.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation skills.
• Detail-oriented and organized.
• Ability to work independently and manage multiple collection activities.
• Good knowledge of relevant finance and collection practices.

• Accounts Receivable Management
• Debt Collection
• Customer Payment Follow-Up
• Invoice Management
• Collection Team Supervision
• Dispute Resolution
• Cash Collection Reporting
• Negotiation
• Problem Solving
• Financial Reporting
• Customer Relationship Management
• Contract & Payment Terms

• Salary details are not specified in the vacancy.
• Full-time position.
• Professional working environment.
• Opportunity to work in a telecom and financial operations environment.

Interested candidates should send their updated CV via WhatsApp.

Please mention “Collection Supervisor” as the job title when sending your CV.

NO CALLS. WhatsApp applications only.