Job Vacancy: HR Officer / HR Executive – Food Delivery & Logistics

A growing food delivery and logistics company in Kuwait is looking for an experienced and responsible HR Officer / HR Executive to manage employee-related activities and support a large operational workforce.

The ideal candidate should have strong experience in HR operations, driver/rider management, recruitment, employee documentation, attendance, payroll coordination, and Kuwait employment procedures.

Experience handling a workforce of 600+ drivers/riders in a fast-paced delivery environment will be highly preferred.

• Manage day-to-day HR operations for drivers, riders, and other operational employees.
• Handle recruitment, hiring, onboarding, and employee joining formalities.
• Manage employee attendance, shifts, overtime, leave, absences, and no-shows.
• Maintain accurate and confidential employee records and personnel files.
• Handle employee documentation including Civil ID, work permits, residency, medical, insurance, and related documents.
• Support driver/rider recruitment and onboarding activities.
• Coordinate employee accommodation and other operational requirements.
• Monitor employee performance, probation periods, warnings, and disciplinary matters.
• Handle employee concerns and resolve workplace issues professionally.
• Coordinate with management regarding employee performance and workforce requirements.
• Work closely with the accounts/payroll team on salaries, deductions, allowances, advances, and final settlements.
• Prepare manpower reports, attendance reports, HR updates, and other required documentation.
• Ensure HR procedures and employee documentation are properly maintained.
• Coordinate with relevant departments and external parties for employee-related matters.
• Support employee exit procedures, including termination and final settlement formalities.
• Maintain HR data using MS Excel, Google Sheets, email, and HR documentation systems.

• Minimum 3 years of relevant HR experience.
• Experience in food delivery, logistics, transportation, or another large-scale operational company is preferred.
• Experience managing or handling a workforce of 600+ drivers/riders is highly preferred.
• Strong knowledge of HR policies, procedures, and employee management.
• Good understanding of Kuwait labor laws and employment procedures.
• Knowledge of contracts, residency/visa procedures, and employee documentation.
• Strong experience in recruitment, onboarding, attendance, and employee relations.
• Good knowledge of MS Excel and Google Sheets.
• Excellent communication and interpersonal skills.
• Strong organizational, problem-solving, and time-management abilities.
• Ability to work under pressure in a fast-paced operational environment.
• Good English communication skills are required.
• Arabic language knowledge is an advantage.
• Candidates currently available in Kuwait are preferred.

The ideal candidate should understand the complete HR cycle of a food delivery company, including:

• Recruitment and hiring
• Employee onboarding
• Driver/rider management
• Attendance and leave management
• Payroll coordination
• Employee documentation
• Performance management
• Employee relations
• Disciplinary procedures
• Accommodation coordination
• Exit and final settlement procedures

Interested and qualified candidates can contact via Whatsapp.

Candidates should be prepared to provide their updated CV and relevant HR experience details.